SHIPPING POLICY
Last updated: 4 April 2026
Website: https://www.sparklingcherry.store
Operated by: Sparkling Cherry Store
Contact: sparklingcherry.support@gmail.com
Please note: delivery times are estimates and may vary due to customs processing or international postal delays.
GENERAL INFORMATION
All orders are processed and shipped from the United Kingdom.
We aim to dispatch orders within 1–3 working days after payment is received, excluding weekends and public holidays.
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Once your order has been shipped, you will receive an email confirmation with tracking information. All orders can be tracked via the Royal Mail website.
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Please ensure your delivery details are accurate before completing checkout. We cannot be held responsible for delays or losses caused by incorrect addresses.
SHIPPING METHODS & RATES
We use Royal Mail tracked delivery service with updates available online for all deliveries, both within the UK and internationally.
Europe
Royal Mail International Tracked £9.99
5-7 Business Days
United Kingdom
Standard Tracked UK: Royal Mail Tracked 48 £2.99
2-4 business days
Express Tracked UK Royal Mail Tracked 24 £3.99
1-2 business days
Free UK shipping on orders over £30
Rest Of The World
Royal Mail International Tracked £12.99
7-10 Business Days
CUSTOMS, DUTIES, AND TAXES (INTERNATIONAL ORDERS)
For orders shipped outside the UK, your country’s customs office may charge import duties, taxes, or handling fees.
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These charges are not included in our prices and are the responsibility of the customer.
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We recommend checking your local customs regulations before placing an order.
DELAYS AND MISSING ORDERS
We are not responsible for delays caused by postal services, customs, or circumstances beyond our control (e.g. strikes, weather, or holidays).
If your order has not arrived within:
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10 working days (UK orders), or
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25 working days (international orders),
please contact us at sparklingcherrystore@gmail.com with your order number, and we’ll help investigate the issue.
RETURNS DUE TO NON-DELIVERY
Returns Due to Non-Delivery
If a parcel is returned to us due to an incorrect address or failure to collect, we can:
Resend the parcel (additional postage fee may apply), or
Issue a refund (excluding shipping costs).
CONTACT US
If you have any questions about shipping or delivery, please contact:
Sparkling Cherry Store
sparklingcherry.support@gmail.com
https://www.sparklingcherry.store
Instagram sparklingcherrystore
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United States
Royal Mail International Tracked £14.99
7-10 Business Days